Your 100% satisfaction is important for us. At Gifterial, we do our best to provide the most accurate product descriptions we can. Each product page has a size guide that you can refer to along with product specifications.
If you have any problem regarding the product kindly mail us at firstname.lastname@example.org We will try our best to assist you and arrange a refund or a return.
Important things to note:
- Refunds/Replacements will only be granted when there has been damage in Transit or the goods are found to be not as per the description provided.
- Each piece is Made to Order, hence we cannot issue a refund/replacement once the order has been shipped from our end.
Returns/ Replacements (only accepted under the following circumstances):
- Damaged Product / Manufacturers Defect
- Not As Described
- Product Lost in Transit
How much time does it take?
We make sure all orders are processed within 2-3 business days. This would include designing, printing and safely packaging your product.
We also ensure that each product goes through meticulous safety checks and only the best quality products are picked to be shipped to you.